Reference Letters

We at HMS Ltd are proud of the service we provide and it's wonderful to receive letters like these shown below.

Dear Mr. Brace
I have pleasure in advising that I have been fully satisfied with the standard of service that you have provided, when it was required. I am also pleased to be able to inform you that at all times your staff have been of a quality that I have come to expect of of a service organisation, and I am sure that you will consider them to be a credit to your company


Dear Mr. Brace
I have only praise for your service.

Dear Mr. Lucas
Thank you for all your assistance and excellent level of service. We will have no hesitation in recommending you and we'll let you when we have the plans for the extension so that you can cost that for us.

“May I thank your two employees for the excellent manner in which they completed the task? They were pleasant, cheerful company, hard working and made the minimum of mess." S. Wild, Worcester.
"Thank you for a first class job of my boiler installation - it is rare today to find people that take such pride in what they do." R.Southall, Malvern
"May I take this opportunity to thank you and your workmen for the very high standard of care, service and workmanship that has been displayed throughout the whole process of planning and installation of my new boiler. I would have no problem in recommending your company to others." D.Vivian, Malvern
"I wish to express my thanks to your team for doing a splendid job. I was also impressed that my home was left clean and tidy at the end of each working day". Mrs D
“I wish to express our thanks for the helpful and quiet way in which the installation was done and work as quoted was carried out. The results have been greatly appreciated". Mr & Mrs S
"We would like to put on record how pleased we have been with the service we have received when contacting your office and with the service staff who have come to our home. We will certainly recommend your company to others". Sandra. T
" I was very impressed with your two engineers they were so tidy and pleasant and caused little disruption". Jennifer B
“Thanks for the excellent work that Brian and Gary did in installing our new boiler. They were very neat workers and pleasant too have around". Dr. M
“Thank you for your attention in organising the delivery and installation of the new boiler for me. The work was done very efficiently by your engineer Tony - a very pleasant person to have working here.". Mrs P
“May I thank your two employees for the excellent manner in which they completed the task? They were pleasant, cheerful company, hard working and made the minimum of mess." S. Wild, Worcester
"Thank you for a first class job of my boiler installation - it is rare today to find people that take such pride in what they do." R.Southall, Malvern
"May I take this opportunity to thank you and your workmen for the very high standard of care, service and workmanship that has been displayed throughout the whole process of planning and installation of my new boiler. I would have no problem in recommending your company to others." D.Vivian, Malvern
"I wish to express my thanks to your team for doing a splendid job. I was also impressed that my home was left clean and tidy at the end of each working day". Mrs D
“I wish to express our thanks for the helpful and quiet way in which the installation was done and work as quoted was carried out. The results have been greatly appreciated". Mr & Mrs S
"We would like to put on record how pleased we have been with the service we have received when contacting your office and with the service staff who have come to our home. We will certainly recommend your company to others". Sandra. T
" I was very impressed with your two engineers they were so tidy and pleasant and caused little disruption". Jennifer B
“Thanks for the excellent work that Brian and Gary did in installing our new boiler. They were very neat workers and pleasant too have around". Dr. M
“Thank you for your attention in organising the delivery and installation of the new boiler for me. The work was done very efficiently by your engineer Tony - a very pleasant person to have working here.". Mrs P
“I would like to comment on how impressed I am by the service, information and efficiency of whom I have dealt with within your company. How nice these days to deal with 'real' people". Mrs M
“May I say how much we appreciated the quick turnout and help given by yourselves and especially to Andy, who had the boiler working in very quick time". D Evans
“Thank you for your prompt service and in particular your engineer who got 'us' working over Christmas, we are very grateful to him for his good work". H Davies
“Many thanks again for great customer service. You've got a real gem in Andy.” R. Passmore
“Thank you Judy for helping us find a new fire, it was much appreciated. we are very pleased with the Valor Heartbeat.” B. Hastings
“We would like to express our appreciation of the way that Gary and Brain carried out the work at our home. They both worked very neatly and efficiently and were so helpful in keeping our lives as comfortable as possible. At the end of the day we are very pleased with the results.”
“May I take the opportunity to express my thanks to a most satisfactory job. The engineers worked efficiently, cleanly and kept me informed of progress and explained the new systems operation on completion.” C Harris
Just a quick note to thank you for your response to our broken bolier. The service I received was excellent from the response by the office to the engineers prompt attention. Your engineer identified the problem within minutes and had it resolved in an hour. D Richardson
I want to thank you for the excellent response and service I have received over the past year. I would also like to compliment you on your staff who are so efficient and polite and do give confidence in knowing a job is well done.


These letters are available for inspection at our Malvern office


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For Advice and a Free Quotation please contact Mr. Paul Lucas

Telephone  : 01684 892877
Fax          : 01684 892587
E-mail     :
Address  &
Registered office  
:

Heating Maintenance Services Ltd.
Cromwell Road
MALVERN
WR14 1NA

Company no. 3002674
VAT 655 2315 46